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100% Original Certified Murano Glass



Customer Help

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On this page we have collected the most frequently asked questions about the service offered on
We invite you to consult this section.
If you do not find an answer to your question, remember that we are always available through the website's live chat or by email at


Buying on the GVO Online Store is very simple: to find what interests you, use the specific links to the categories or search for the News. Once you have found the product you wish to order, click on 'ADD TO CART' to add it to your cart. You will be able to see the selected products by clicking on 'Cart' at the top right of the page. From the Cart you can directly change the quantity of products to buy, remove them if you have changed your mind or add them to your Wish List. To complete the order, simply click on 'Cassa'e go to the compilation of shipping and payment data.

Registering is not mandatory, but by doing so you can enjoy the following advantages:

• Review all your orders;

• Access your Wish List;

• Receive a notification when new products are available;

• Save your address and credit card details to make purchases faster;

• Manage your account details and newsletter subscription.

If you have forgotten your password, follow these steps to recover it:

• click on the icon at the top right and in the Login / Registration section

• click on “Lost your password? " lower left

• enter your username or email address and click on "Reset Password" You will receive an email with a link that will allow you to reset your password.

On the Store GV Oggettistica all products are unique pieces always available prompt delivery.

The online security of your personal data is important to us.

We use an advanced encryption technology system (SSL) to securely transmit your personal information and credit card details.

Furthermore, to ensure maximum security for our users, we manage credit card transactions only with the two safest payment services currently available: Stripe e PayPal

Yes, we can ship to Fermo Posta address via forwarder of Poste Italiane.

We are always available to our customers for any kind of information or to solve any problem.

To contact us you can use the live chat on the website, or send us an email at

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On every order all over the world including insurance

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100% certified original Murano works

Shockproof Packaging

Professional protection made by hand

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